Agents who stay. Deals that close.
Northbridge Contact gives US solar, roofing and home improvement companies dedicated sales agents. We hire, train and manage them. You get the results, save up to 50% compared with building the team yourself. We work in any time zone, so your agents are on the phone when your customers are.
You get the agents. We handle everything else.
Our agents work for Northbridge and work on your campaigns. You tell us what you need them to do. We make sure it gets done.
Tell us your goals
Your offer, your script, your target homeowners and how many agents you need.
We hire and train
We recruit, screen and train agents on your product and your process.
Agents start working
Dedicated agents cold call, set appointments and close deals for your company.
We manage and report
Team leads coach daily, QA reviews calls and you get clear performance reports.
Everything related to your agents is on us
No recruiting, no payroll, no turnover headaches. These are all part of the service.
Hiring
We source, interview and select agents with real sales and phone skills.
Training
Product, objection handling and your call flow, before the first dial.
Team leads
A dedicated lead keeps agents focused, motivated and on target.
Quality assurance
Calls are reviewed and scored so quality stays high week after week.
Payroll and HR
Agents stay employed by Northbridge. You never handle contracts or payroll.
Reporting
Calls, appointments and closed deals, reported in plain numbers.
Low turnover is the whole point
Every time an agent leaves, you lose training time, momentum and deals. We build the team around keeping agents: fair pay, clear growth, daily coaching and a team they want to stay on. Your agents learn your business and keep getting better at it.
The same team, for up to 50% less than hiring in-house
Building a US-based call team means recruiting, training, software, management and constant replacement. We carry all of it and pass the savings on to you.
| Hiring in-house | With Northbridge | |
|---|---|---|
| Recruiting and onboarding | Your time and your cost | Done by us |
| Training | You build and run it | Done by us, on your offer |
| Management and QA | Extra hires on your payroll | Team lead and QA included |
| Agent turnover | You restart the cycle | We replace and retrain |
| Time zone coverage | Limited to your staff’s hours | Any time zone, your schedule |
| Cost per agent | Full US employment costs | Up to 50% lower, simple pricing |
Pick your team size and get a quote
Every agent comes fully hired, trained and managed. Choose a team size and we will send you a quote.
New to Northbridge? Start with a 30-day pilot with 1 agent and see the results before you scale.
Start a pilotQuestions clients ask us
Straight answers on how we work.
Who employs the agents?
We do. We employ the agents and you employ us. The agents work on your campaigns, but hiring, payroll, HR and day-to-day management stay with Northbridge.
What happens if an agent leaves?
We find a replacement and handle that agent's costs until they are in production. You are not paying for the gap.
What if an agent doesn't log in on a day?
You are refunded for that day. You only pay for days your agent works.
How do you screen your agents?
Every agent goes through three phases. First, we confirm they have cold calling experience and can speak with US customers without any problem. Second, a live interview where we see how good they are on a call. Third, a final interview with our owner to make sure they meet our quality standards. If you want, you can add a fourth meeting to speak with the agent yourself before they start.
Can we try it first?
Yes. If this is your first time working with us, you can start with a 30-day pilot with 1 agent.
Which time zones do you cover?
Any. Your agents work your schedule.
Ready for agents who stay?
Tell us how many agents you need and what they should do. We will reply with a plan and pricing.